Meet Finance Administrative Assistant Trish Shortis

Trish is one of the women behind the scenes at Home Nursing Group (HNG), ensuring everything runs smoothly and the accounts are paid. As a recent HNG recruit, the finance administrative assistant says her welcome to the Armidale office has been overwhelmingly positive. Apart from her passion for her work, Trish’s life revolves around her five grown children and their children; and the community she has built around her; as well as taking every opportunity to move her body and embrace exercise (and enjoy the coffee afterwards!)

If you want to catch Trish before she starts work at 9.00am on the dot, you’ll have to choose your morning carefully. Tuesday, Wednesday, Thursday and Friday, the mum of five is up with the birds to get to her early morning exercise class. “Tuesday morning I get up at 5.20am and drive to Armidale to attend a boxing class with the girls that I have trained with for many years. Some say it’s more about the coffee afterwards, but I feel it’s a bit of both,” she says. “Wednesday is my Pilates morning when I rise at 6.00am and again drive to Armidale; there’s nothing better to start your day. Thursday is boxing again and more coffee; Friday sees me at early morning Pilates.”

Born in Waverley, Sydney, Trish spent her schooling years at Coogee and Woollahra, before moving to Orange to study at the Agricultural College before relocating to Uralla where she has now lived for 35-years. “My passion would be my now grown five children and their children,” Trish says. “Seeing them grow into caring, passionate people with families and careers is a joy to me and my husband.”

Trish joined the HNG team in October 2019, where she is responsible for accounts payable and ensuring all relevant documentation for relevant invoices are received and processed efficiently. “I love the respect and understanding all the staff have for each other and their clients. From management down, everyone is shown respect and their input and ideas are respected,” she says. “As an aging society, I feel we all have a role to play in caring for this group in our society. There are enormous changes happening in the sector, and I see it as an exciting time to join this as a career.”

Trish loves her work, which she says continues to keep her on her toes. “While others might see it as repetitive, it is also quite challenging. Just when you think everything is order, it’s not,” she says. “The investigation starts again; pending invoices need to be chased, suppliers need to be reminded about what the expectation is from HNG regarding submitting invoices and compliance with policy. I really enjoy the challenges that come my way with this new position and seeing a business that has truly got this working well, from staff to written procedures to most importantly, how people are treated.”

Joining the team has been a smooth transition for Trish. “Since I started, I have felt very welcomed and valued. The strategies and procedures in place make it a seamless process to become part of the team,” she says. “It’s a very friendly working environment and people truly live by the values of TREAT; Trust, Respect, Empathy, Accountability and Teamwork.” For Trish, the value of HNG is seen every day in the stories of those who are part of the network’s family. “High quality services enable clients to stay in their own home,” she says.

Trish’s own values always circle back to empathy and family. “Firstly, I’d say put family first. Then, be kind to others and listen to people,” she says. “If I could give my 20-year old self any advice, I’d say, be kind to yourself. You may not be perfect but at least you’re trying to be the best version of yourself.” As for life’s ups and downs, as long as she’s got her family by her side, and a boxing and spin class to get to, Trish has a zest for life; beautifully summed up by her favourite quote; ‘There are some things you can only learn in a storm.’

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