care in your home

Home and Community Care Programme

The Home and Community Care (HACC) Programme is now Commonwealth Home Support Programme (CHSP). Visit our new page for the latest information.

You want to remain independent, living life in your own home but may need some help with daily care or tasks around the home.  Our Home and Community Care (HACC) program can help you achieve just that.

The Commonwealth-subsidised Home and Community Care (HACC) programme provides services that support older people to stay at home and be more independent in the community. Services include domestic assistance, social support, respite and home maintenance. Which services you receive is based entirely on your needs and is flexible enough to change over time as your requirements change.

Domestic assistance helps clients with domestic tasks, including:

  • Cleaning
  • Dishwashing
  • Clothes washing and ironing
  • Unaccompanied shopping

Social support assists a client to participate in community life. Activities include:

  • Visiting services
  • Telephone based monitoring services
  • Assisting the person with shopping and other related activities.

Respite care provides assistance to the carer by way of supervision and assistance provided to the client. The carer may or may not be present during the delivery of the service.

Home maintenance is assistance to keep a client’s home in a safe and liveable condition. This involves the repair and maintenance of a client’s home or yard. Repairs are generally minor repairs such as changing light bulbs and replacing tap washers. More major repairs can include carpentry, painting and roof repairs. Garden maintenance may include lawn mowing and the removal of rubbish.

Are you eligible?

HACC services are right for you if you are:

  • 65 years or older or an Aboriginal or Torres Strait Islander person over 50 years of age.
  • Still living at home and want to continue living in your home
  • Worried that if you don’t get some help at home you may need to look at alternative care before you are ready.

The Australian Government subsidises HACC. In addition, you will be asked to contribute towards the cost of your care. The amount of your contribution is determined by your financial status and is modest.

The first step is to talk to us so we can review your needs, eligibility and general financial situation.  Then you will have all the information you need for you and your family to make the best choices. When you are ready, we will help you choose which services you need, the times that suit you and so on.

Please contact us to discuss your interest in HACC services. We will be pleased to provide further details and information. Call us for a chat on 1300 698 693 or email us.


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