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Information and Communication Technology Officer — Selection Criteria

 Position:Information and Communication Technology Officer


Hours:Full Time



  • Degree in Information Technology, Computer Science or related areas.
  • Microsoft certification.
  • A competent, calm and highly motivated individual with highly logical troubleshooting skills.
  • Excellent interpersonal skills, one-on-one, over the phone and written.
  • Demonstrated tolerance for ambiguity and experience in navigating competing priorities.
  • 5-7 years’ experience in professional IT and systems administration.
  • Working knowledge of MS SQL to manage database backups, maintaining SQL management plans and performing ad-hoc data extracts as required by the business.
  • Solid understanding of practical networking fundamentals like firewalls, VLANs, routing and switching. Support LANs, WANs, network segments, Internet, and intranet systems.
  • Ability to configure and deploy SOE’s across the network.
  • Skilled in managing Windows Server including IIS, managing permissions to best practices, DNS, DHCP, and Active Directory configuration.
  • A solid understanding and hands on experience with implementing best practice security standards and protocols, across networks, systems, applications and databases.
  • Experience in managing Hyper-V, VMWare ESX.
  • Experience in setting up, configuring and managing AWS and Azure environments.
  • Experience in IT, telephony and peripheral asset management.
  • Experience with backup systems and protocols.
  • Hold a current NSW drivers license.
  • Current National Police Check


  • Demonstrated, highly developed understanding of supporting both Windows workstation and server environments.
  • Experience with Procura preferred.
  • Demonstrated knowledge and understanding of EEO, WHS, risk management, quality assurance and records management requirements as they relate to this position.
  • Registered and comprehensively insured vehicle

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