care in your home

Feedback

Your feedback is essential for Home Nursing Group to improve our services. The HNG Complaints and Client Feedback Policy is available here. It explains how you can provide feedback (including via this website), how we handle feedback and provides information about advocacy. All feedback is handled confidentially, positively and promptly and without fear of recrimination for clients, carers or staff.

HNG values all client feedback as it allows us to maintain and improve our focus on customer service and high quality care. Please complete the form on this page with any feedback you might have. We will respond to all feedback as soon as possible.


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